Gamestop have made good on their promise to recompensate customers over the removal of Online vouchers that came with the PC version of the epic new addition to the Deus Ex franchise. Any customer who purchased the game is now entitled to a $50 Gamestop gift voucher as well as a coupon for a free used game when they purchase two others. According to Joystiq the finer details of the terms and conditions were set out to customers in an email apologising for the mistake and making them aware that the reason they removed the vouchers was because they contained an offer from a rival retailer.
The vouchers inside the games sold through Gamestop allowed the purchaser a free online copy of the game through a rival service, OnLive. Upon becoming aware of this Gamestop staff in the US were ordered to remove all vouchers from copies before they could be sold. Even though Square Enix stand behind Gamestop in their decision the retailer themselves took it upon themselves to recompensate their loyal customer base.
Square Enix had this to say on the matter; “Gamestop was not made aware of this inclusion and Square Enix respects the right of Gamestop to have final say over the contents of products it sells and to adjust them where they see fit in accordance with their policies.” Gamestop have made Deus Ex Human Revolution available through their Impulse online service which they recently acquired.