Today, Xbox released its third Transparency Report. This report shares data and insights that detail the efforts taken to create safer experiences, including the combined importance of human oversight with evolving capabilities of artificial intelligence that build on the foundation of our safety work to date.
Preventing toxicity before it reaches players is a crucial part of Xbox’s efforts toward providing a safe and inclusive platform for all. As noted in the report, 87% (17.09M) of total enforcements this period were through Xbox’s proactive moderation efforts.
- Key highlights in the report, covering Jan-June 2023:
- Spotlighting the responsible use of AI to prevent toxicity. Including Community Sift, our AI-powered and human insights-driven content moderation platform that classifies and filters billions of human interactions per year, as well as Turing Bletchley v3, the multi-lingual model that scans user-generated imagery to ensure only appropriate content is shown.
- New insights into blocked content volumes. To better measure success, Xbox includes a dataset called Toxicity Prevented. In this last period, over 4.7M pieces of content were blocked before reaching players, including a 135k increase (+39% from last period) in imagery thanks to investments in utilizing Turing Bletchley v3.
- Increased emphasis on addressing harassment. Xbox actively works toward identifying and addressing any abusive behavior, including hate speech, bullying, and harassment. With that goal in mind, it made improvements to internal processes to increase proactive enforcement efforts by issuing 84k harassment/bullying proactive enforcements (+95% from the last period).
- Understanding player behavior after enforcement. Xbox is always taking the opportunity to learn more about how to drive a better understanding of the Community Standards with players. To that end, the team analyzed how players behave after receiving an enforcement. Early insights indicate that the majority of players do not violate the Community Standards after receiving an enforcement and engage positively with the community.
Please find the Xbox Wire blog announcement here, which notes Xbox’s recently introduced safety measures such as the voice reporting feature and enforcement strike system. The Wire also details action taken around the world to invest in safer player experiences, including Minecraft and GamerSafer’s partnership to curate the Official Minecraft Server List; and launch of Xbox Gaming Safety Toolkits for Japan and Singapore. The full Transparency Report is here.
