Batman: Arkham Knight was released earlier this week for the Xbox One, PlayStation 4, and PC and while many people may have opted for the console version, those who picked up the PC version found themselves in for a rude awakening. The PC version of Batman: Arkham Knight found itself suffering from intense frame rate drops, some to the point of being unplayable, no matter what type of graphics card the user’s PC is outfitted with.
This was followed by Warner Bros. changing the minimum specifications overnight, as reported by VG24/7, without alerting anyone who pre-ordered the title and the response that anyone having issues should try to run the game at its lowest settings.
After massive amounts of users picking the game apart and likely taking advantage of Steam’s refund policy, Warner Bros. has decided to do the proper thing and remove Batman: Arkham Knight from Steam entirely. The publisher posted the following statement on the title’s Steam community while listing the game’s release for Fall 2015.
Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (http://support.wbgames.com/). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.