SEGA pass hacked; Sega warns users

Sega News

Unfortunately the news of gaming websites and game developer services being hacked has become commonplace and today is no different. Sega sent out emails today to member who use the Sega Pass online network to warn them of a recent breach in the data security of their system.

Sega does not know the extent of the breach at the moment but does say that a “subset of Sega pass members email addresses, dates of birth and encrypted passwords were obtained.” The encrypted passwords means that the passwords are not going to be easily used by others. The recently in the news hacker group known as Lulz Security has said that they are not responsible for the attack and no other group has claimed responsibility.

The below letter is the email that was sent out to affected users:

Dear XXXXX,

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on csescalations@sega.com

As a big fan of anime and games I'll be quick to cover anything that happens to be of interest.
  • Luke Halliday

    LulzSec probably realising that they are not gaining fame through hacking gaming companies so instead they will now go about there business of hacking gaming companies but now deny it. Good work losers.

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