So PSN is still down roughly a week after this whole debacle has started. Arguments over who is to blame are largely over and done with, leaving one of the big questions left for the users to ask is, “So what am I getting out of this?” Sony has thought of that too, especially considering that some users do pay a fee for services on PSN such as Qirocity, PSN+ and DC Universe. Sony has stated that it’s going to do “something” about this issue of compensation, but no hard details as of yet. It’s pretty safe to assume that users will be reimbursed for the time lost.
More importantly is what’s going to happen to the regular, not-paying-any-fees users. Even though they don’t pay any fees on PSN, they were still hindered just the same by this whole situation. So what’s in it for us? A “thank you” and a pat on the back for being so patient? Possibly, but maybe not.
Sony has mentioned in their latest Q&A that they are,”…currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online.”. What this means is anybody’s guess. Microsoft issued a free game (Undertow, great game) to all who were effected by a similar network outage way back when. Sony may do the same, if so a possible candidate is the recently released Mood Diver. But really, who knows what Sony will come up with, if anything at all (it’s safe to assume we are going to get something)
More interesting is that there are rumors that Sony is going to finally do something about a few key features that they have mentioned before but never followed through on in an attempt to retain their customers who may be considering dropping the PS3 for a 360. Specifically, a Sony employee has mentioned in their blog that, “As we are rebuilding the network, we are taking into consideration in implementing features such as cross game chat and in-game video chat to name a few…” Pretty interesting, though do note that the employee follows up with, “I cannot confirm any new features at this time but expect a massive update when the network is restored.”
Sony has mentioned before that when the network comes back up there will be an update, most likely to beef up security to make sure this won’t happen again. Will this update also include the much awaited cross game chat as well as others? Honestly, I’m not getting my hopes up. There have been rumors of cross game chat being added for quite a while now, so I’m just going to chalk this up to more hearsay. Regardless, be on the lookout for more information from Sony in the coming days. This whole situation should be nearing a close and finally be resolved in a few more days. Hopefully Sony will go into a bit more detail about compensation for its users and maybe even shed some light on these “new features” that might be added.